Privacy Policy


YOUR INFORMATION

This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking ("your information"). Your information is collected when you request information from us, contact us (and vice versa) or make a booking. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.

We will update your information whenever we can to keep it current, accurate and complete.

USE OF YOUR INFORMATION

  1. For the purpose of providing you with our services, including your flight, holiday or insurance, etc., we may disclose and process your information outside of Jamaica. In order for you to travel abroad, it may bemandatory(as required by government authorities at the point(s) of departure and/or destination) to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your advance passenger data (for example Caricom API and US secure flight data). These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may exercise our discretion to assist where appropriate.
  2. We may collect and process your information and disclose the same to our group companies for business purposes and also to companies and our service providers who act as "data processors" on our behalf, or to credit and fraud agencies (some of whom are located outside Jamaica). These purposes include administration, providing services (and contacting you when necessary), customer care, service quality, business management and operation, re-organisation/structuring/sale of our business (or group companies), risk assessment/management, security, fraud and crime prevention/detection, monitoring, research and analysis, social media, reviews, marketing, customer purchasing preferences and trends, dispute resolution/litigation, credit checking and debt collection.
  3. Information (such as health or religion) may be considered "sensitive personal data". We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data on the condition that we have yourpositive consent. By booking with us you also agree for your insurers, their agents and medical staff to exchangerelevantinformation and sensitive personal data with us in circumstances where we/they need to act on your behalf or in the interest of passengers or in an emergency.
If you do not agree to Our Use of Your Information above, we cannot do business with you or accept your booking.

DIRECT MARKETING MATERIAL

  1. We may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our group companies. Our websites will assume you to agree to e-communications when you make a booking. We will tailor the information we send you unless you tell us not to. This will enable us to send you more personalised and relevant communications. You will be given the opportunity on every communication to opt-out of this personalisation.
  2. You may indicate your preference regarding receiving third party direct marketing material.
  3. If do not wish to receive such information or would like to change your preference, please refer to point (2) of "Your Rights" below.

YOUR RIGHTS

  1. On completing our Data Subject Access Request form, you are entitled to a copy of the information we hold about you (for a £10 fee) and to correct any inaccuracies.
  2. You have the right to ask in writing not to receive direct marketing material from us. You can amend your previous preference on our website(s), use our "unsubscribe email", write to: ALL-TERRAIN TOURS XAYMACA Limited, 11 Melmac Avenue, Kingston 5, Cross Roads, St. Andrew, Jamaica, West Indies or e-mail us at contact@atjamaica.com Once properly notified by you, we will take steps to stop using your information in this way.
  3. For a list of relevant brands, please send us your request.
Please write to ALL-TERRAIN TOURS XAYMACA Limited, 11 Melmac Avenue, Kingston 5, Cross Roads, St. Andrew, Jamaica, West Indies.

FOREIGN CONTROL

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

USE OF TOOLS, COOKIES AND LINK TO OTHER WEBSITES

If our contact and dealing with you is via our website(s), we may use cookies. To find out more about the types of cookies on our website(s), how we use cookies, to disable them or to change your preference and more, please refer to the information provided on our website(s).

MONITORING

To ensure that we carry out your instructions accurately, improve our service and for security and fraud, we may review, monitor and/or record: 

  1. Telephone calls; 
  2. Activities using CCTV in and around our premises; 
  3. Transactions and activities at all points of contact; and 
  4. Web traffic, activities, etc. and social media. All recordings and derivative materials are and shall remain our sole property.

COOKIES

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our website. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access some of our tours and excursions tools offered by this Web site.

REVIEWS, COMMENTS AND OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any tour and excursion reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant ATX, and its subsidiaries and corporate affiliates and the affiliated, co-branded and/or linked website partners through whom we provide service , a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that ATX may choose to provide attribution of your comments or reviews at our discretion, and that such submissions may be shared with our partners. You further grant ATX the right to pursue at law any person or entity that violates your or ATX rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that ATX may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

SECURITY STATEMENTS

We have taken all reasonable steps and have in place appropriate security measures to protect your information.

GENERAL

This agreement is governed by the laws of Jamaica. You hereby consent to the exclusive jurisdiction and venue of courts in Jamaica, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and ATX as a result of this agreement or use of this Web site.

Performance of this agreement by ATX is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by ATX with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

CHANGES TO POLICY

Any changes to this Policy will be either posted on our website, brochure and/or made available on request.

Privacy Policy: v September 2015